User Agreement

NeuroPrime Terms & Conditions

These terms govern your use of the NeuroPrime official website and the purchase of products through our authorized partner portal.

By continuing to browse or place an order, you agree to the responsibilities outlined below. Please review them alongside our privacy policy.

NeuroPrime bottles with legal scale
We aim to keep policies clear and accessible so you can focus on better brain health with confidence.
Agreement Overview

Acceptance of Terms

When you access our website, engage with our content, or purchase NeuroPrime, you acknowledge that you have read, understood, and agree to these terms.

If you do not agree, discontinue using the site immediately and refrain from placing an order.

Policy Updates

Modifications to the Terms

We may update these terms to reflect operational, legal, or regulatory requirements. The “Last Updated” date indicates the latest revision.

Last Updated: February 3, 2026. Changes take effect immediately upon posting. Continued use signifies acceptance.

Eligibility

Who May Use This Website

You must be at least 18 years old to purchase NeuroPrime or use any of our services. By ordering, you confirm you meet this requirement.

Account Security

Keep login credentials confidential. Notify us promptly if you suspect unauthorized activity.

Accurate Information

Provide current, complete, and accurate details for billing, shipping, and communication.

Ordering

Orders, Pricing, & Payment

All prices are displayed in USD. Promotions may change without notice, but we honor the rate displayed at checkout when your order is accepted.

Payment Processing

Transactions are handled via our secure partner. Review Consumer Financial Protection Bureau resources for safe online purchasing tips.

Order Confirmation

After payment, you will receive an email with order details and shipping information. Retain this for your records.

Cancellation Policy

Contact us within four hours of purchase for cancellation. After fulfillment, the return policy applies.

Logistics

Shipping & Delivery

Orders ship from US facilities within 48 hours on business days. Delivery times vary by location.

Domestic Shipping

Expect 3–6 business days within the continental US. Alaska and Hawaii may take longer.

International Orders

Customers outside the US are responsible for customs duties and import taxes.

Tracking

We email tracking details once your package leaves the warehouse. Monitor status through the carrier’s portal.

Guarantee

Returns & Refunds

NeuroPrime is covered by a 365-day satisfaction guarantee. Follow the steps below to initiate a return.

Step 1

Email etde@gmail.com with your order number and reason for return.

Step 2

Ship unopened or partially used bottles back to the address provided in our response.

Step 3

Receive a refund to your original payment method once the product is received and inspected.

Shipping fees are non-refundable unless the return is due to our error or carrier damage.

Ownership

Intellectual Property

All content, branding, graphics, and copy on this site are owned by NeuroPrime or licensed partners. Unauthorized duplication is prohibited.

Limitations

Limitation of Liability

To the fullest extent permitted by law, NeuroPrime and its affiliates are not liable for indirect, incidental, or consequential damages arising from site use or product purchase.

Our liability, if any, will not exceed the amount paid for the product in question.

Jurisdiction

Governing Law

These terms are governed by the laws of the United States. Local consumer protections still apply where required.

Compliance Resources

Stay Informed

We encourage you to explore the following resources to understand your rights as a consumer:

Contact

Need Assistance?

Reach our support team at etde@gmail.com. We typically respond within two business days.